Terms & Conditions

Please carefully go through these Terms and Conditions ("Terms") and the Privacy Policy before you decide to access the Platform or avail the Services made available by Medinest. These Terms and the Privacy Policy together constitute a legal agreement ("Agreement") between you and Medinest in connection with your visit to the Platform and your use of the Services.

• This Agreement applies to your access and use of the Platform, any part thereof, or anything associated therewith.
• The Services may change from time to time at the sole discretion of Medinest.
• By accessing the Platform, you irrevocably accept all conditions stipulated in this Agreement.
• Medinest reserves the right to modify or terminate any portion of the Agreement at any time.
• Continued use of the Platform constitutes acceptance of any modifications.

By using the Platform, you represent that:

• You are legally capable of entering into a binding agreement.
• You will comply with all Terms stated in this Agreement.

Medinest may collect personal information and sensitive data as defined under applicable laws, including device data, usage data, and health-related inputs.

• The User agrees that all information provided is accurate and up to date.
• Users are responsible for maintaining account confidentiality.
• Any misuse of the account must be reported to Medinest immediately.
• Medinest shall not be responsible for incorrect or false information provided by Users.
• Medinest shall not be responsible for unauthorized access due to user negligence.

Medinest is a healthcare technology platform — not a hospital, clinic, diagnostic laboratory, or medical practitioner. Medinest facilitates access to independent third-party providers.

Any information provided through the Platform is for informational purposes only. Users must consult qualified medical professionals before making any health decisions.

Medinest may conduct health camps and awareness programs. Users acknowledge that screenings are preliminary, results are not a final diagnosis, and further consultation is required. Medinest is not responsible for decisions taken solely based on camp results.

• Diagnostics & Labs: Medinest does not operate labs and is not responsible for accuracy or quality of results.
• Doctor Consultations: Provided by independent practitioners. Medinest is not responsible for advice given or treatment provided.

All content on the Platform belongs to Medinest. Users shall not copy, reproduce, or distribute any content for commercial purposes without prior written permission.

• Do not post unlawful, harmful, or misleading content on the Platform.
• Do not violate intellectual property rights of Medinest or third parties.
• Do not attempt unauthorized access or hacking of the Platform.

Medinest may remove such content and terminate access without prior notice.

Medinest may provide digital health records storage and management features.

• Users are responsible for maintaining correct and up-to-date details in their health records.
• Medinest may access records for support or legal compliance purposes.
• Medinest uses reasonable security practices but does not guarantee complete protection against all threats.
• Users may request deletion of their health records at any time by contacting support.

Users shall not:

• Upload illegal or harmful content to the Platform.
• Spread misinformation or false health-related claims.
• Use the Platform for unauthorized commercial or non-intended purposes.

Medinest reserves the right to remove content, report violations to authorities, and terminate user accounts without prior notice.

Medinest may suspend or terminate your access if these Terms are violated or if fraud or misuse of the Platform is detected.

Medinest shall not be liable for direct or indirect damages, medical outcomes, or third-party service failures arising from use of the Platform.

Medinest may retain user data as required by applicable law and operational needs. Data retention practices are subject to our Privacy Policy. Users may request data deletion where permitted by law.

These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana. Disputes shall be resolved by arbitration under the Arbitration & Conciliation Act, 1996.

For any queries, concerns, or legal notices regarding these Terms, please reach out to us:

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable. The remaining Terms shall continue in full force and effect.

Failure by Medinest to enforce any provision of these Terms at any time shall not be construed as a waiver of Medinest's right to enforce such provision at a later date or to enforce any other provision of these Terms.